Antonio AlvaroIntegrating voice to customer journeysA voice interface in customer journeys can bring new insights and better customer experience.Nov 6, 2021Nov 6, 2021
Antonio AlvaroWill crypto disrupt the retail industry?A view to some opportunities for crypto to impact the retail technology industry in the short and medium termJun 1, 2021Jun 1, 2021
Antonio AlvaroThe frictionless shopping experience and metrics for customer valueAmazon highlights the value that it gives to customers by convenience and frictionless shopping. There are other metrics to considerApr 29, 2021Apr 29, 2021
Antonio Alvaro5 Retail technology takeaways from NRF 2020Another great show this year at NRF in New York. Impressions from the exhibitor floorJan 27, 2020Jan 27, 2020
